Images shown here are for illustration purposes only and are not necessarily intended to imply actual examples of work undertaken.

Apart from obvious things like smoke coming from an amplifier or no sound at all, problems can have many causes but we can simplify them to the following:

1. Other noises: rattles or vibrations which are not part of the original sound and occur during certain notes or words mainly during loud sounds and are not there during quieter passages. This type of problem is probably due to a mechanical problem, a loose grill or a damaged voice coil or cone.
   

2. Background noise, hum or buzz from loudspeakers continuously, very noticeable when all is quiet but cannot be heard when playing music or speech. All systems have some noise, however, excessive noise is probably due to poor connections or incompatible equipment, can also be caused by inferior equipment and incorrect connections.
   

3. Poor quality, distortion, muffled are words used to describe your perception of the sound. (Some artists introduce distortion deliberately for artistic effect) Such effects are commonly caused by one of two things:
   

4. poor equipment set-up, use of graphic equalisers etc.
   

5. equipment failure, usually speaker faults, burnt out drivers and cross-over units.
   

6. Intermittent sound output: heard as overall loudness reducing and then increasing, or even going off completely in certain areas. If not due to a loose connection in any part of the audio feed to or from an amplifier then its due to equipment failure, perhaps an overheating amplifier (cooling failure) overloaded circuit causing a protection device to activate.

As the customer its up to you if you feel confident in tackling your perceived problem, our advise is to please let a specialist such as ourselves advise you, it may be a simple fix, you may need us, you may not. In a lot of these cases problems are inter-related, e.g. a faulty speaker line could result in a damaged amplifier. . . . . . a faulty amplifier or setup will damage your speakers . . . .

Give us a call !  we can quickly give you an “over the phone” diagnosis. Once you have given us the symptoms we will advise you of the best course of action.

We have the correct diagnostic equipment and knowledge to make sure that we identify all aspects of any fault.

We can make site visits to confirm a diagnosis and estimate the cost of repairs

1. How can I tell if I have a problem ?
   

2. What can I do as a user ?
   

3. What do I do next ?